Selling Your San Jose Home? Your Emotions Are About to Cost You

Video Transcript

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There’s something working against you when you sell your home. And it’s not the market. It’s not the buyers. And it’s not your agent. It’s you

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specifically. It’s your own brain. And it’s built to cost you money without you ever noticing. Now, my name is Kip and I’m going to tell you what most agents

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won’t. And some of it you might not like. Now, I’ve made a lot of videos about overpricing your home, but today I

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want to show you why it actually happens. because every seller who does it swears they’re being reasonable. And

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that’s exactly the problem. It doesn’t feel like emotion from the inside. It feels like math. So, let me ask you,

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have you ever been completely convinced you were being logical only to realize later your emotions had quietly taken

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over? Of course, we’ve all done it. So, here’s what you have to understand first. When you overpric your home,

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you’re not being greedy. You’re not being difficult.

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[snorts]

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Your brain is literally trying to protect you. It’s doing exactly what it evolved to do. The problem is what it

1 minute, 5 seconds

evolved to do can cost you a lot of money. So no pricing lecture today. I want to get into the actual wiring of

1 minute, 12 seconds

your brain because it’s fascinating and once you can see what your brain is doing, you can hopefully catch it. And

1 minute, 19 seconds

trust me, that changes everything about how your home sale goes. So let me show you one of the most famous experiments

1 minute, 26 seconds

in psychology. The year is 1990. Three researchers, one of them named Daniel Canaman who later won the Nobel Prize

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for this kind of work. Now they run an experiment with coffee mugs of all things and they take a room full of people. Half of them get a handed a mug,

1 minute, 44 seconds

just an ordinary coffee mug, and the other half gets nothing. Then they ask the people holding the mug, what would

1 minute, 51 seconds

you sell it for? and they asked the people without one, what would you pay to buy it? Now, these are the same mugs

1 minute, 58 seconds

randomly handed out. Nobody got to pick theirs. Nothing special. Nobody had it more than four minutes. And you’d think

2 minutes, 6 seconds

the buy price and the sell price would be about the same, right? Well, they weren’t. The people who owned a mug

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wanted about double what the buyers were willing to pay. Double for a mug they’d only held for four minutes. Now, that’s

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called the endowment effect. The second something is yours, your brain automatically reprices it. Not because

2 minutes, 30 seconds

it’s worth more, just because it’s yours. So, sit with that for a second.

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If your brain doubles the value of a mug you’ve owned for 4 minutes, what do you think it’s doing with the house you’ve

2 minutes, 43 seconds

owned for 20 years? Okay, so that’s ownership. But there’s a second thing running underneath it, and it’s stronger. It’s called loss aversion.

2 minutes, 53 seconds

Same body of research. And it found that losing something hurts about twice as much as gaining that same thing feels

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good twice. Losing feels about twice as painful as winning feels good. So, here’s how that plays out at your

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kitchen table. You bought your home. You paid it down. You lived your life in it.

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And now you’re selling. And somewhere in your head, selling doesn’t register as great, I’m getting a big fat check. It

3 minutes, 24 seconds

registers as I’m losing my home. And your brain hates loss. So, it demands a premium to make the loss feel worth it.

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And that premium becomes your price, not the market’s price, your pain’s price.

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So, are you following me here? Okay. And here’s where it gets really specific.

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Almost every seller I’ve ever sat with says some version of the same thing. But I put 50 grand into that roof five years ago. I hear things like that constantly.

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And I get it. You needed a roof. And that was a real decision you had to make with real money behind it. But here’s

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what’s actually happening in that moment. Your brain is treating money you already spent as money you’re owed back.

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And the market just doesn’t work that way. A buyer isn’t asking what you spent. They’re asking what that home is

4 minutes, 19 seconds

worth to them today. That $50,000 feels like value you’re about to lose. So, your brain adds it to the price to avoid

4 minutes, 28 seconds

the pain. That’s just how the wiring works. It’s protection, not pricing. And most of the time, you don’t even feel it

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happening. Now, stay with me here because the next part explains why this gets even stronger the longer you’ve

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owned your home. The mug people had four minutes. You’ve had yours for 30 years.

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And in neighborhoods like Willow Glenn, Cambrian, and Almaden, that’s not unusual. People buy here and they stay.

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They raise their families here. I’ve sat across from sellers who bought their home before their kids were born and now those kids are having kids of their own.

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So, there’s a whole other layer researchers talk about called place attachment. And the idea is that your bond to a home isn’t just sentiment. It

5 minutes, 15 seconds

becomes part of who you are. So, stick with me on this because this is the part that hits home if you’ve been in your place a long time. So, think about it.

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It’s where you brought the baby home, where birthdays were celebrated, where you measured your kids against the wall,

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where you instinctively know which floorboard caks and which cabinet sticks. Maybe it’s the tree you planted that’s now taller than the house. Live

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somewhere long enough and it stops feeling like something you own. It starts feeling like part of who you are, part of your story. And there’s this

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line I keep coming back to. Buyers are buying square footage.

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[snorts]

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Sellers are selling 20 years of memories. That’s the whole gap right there. The buyer’s doing math and you’re saying goodbye. And you’re both sitting

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at the same table signing the same paperwork like it’s the same thing. And it isn’t. So, let me get ahead of

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something because I know what some of you are thinking right now. You’re thinking, “Okay, Kip. So, you’re telling me I’m being irrational and I should

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just swallow it and take less for my house?” No, that’s not what I’m saying.

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That’s not it at all. I’m not telling you the attachment is wrong. It’s real.

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Those memories are real. That life you’ve built is real. And honestly, it should be honored. I would never sit at

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your table and tell you to feel less about your home. But what I’m telling you is this. The feeling is real, but

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it’s not market data. And the mistake isn’t having the feeling. The mistake is letting the feeling set your price

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without you even noticing it’s happening. Because here’s what I’ve learned in 22 years of doing this. The sellers who do the best are not the ones

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who feel the least. They’re the ones who understand what they’re feeling and then make room for a cleareyed decision anyway. You see the difference here?

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It’s not about feeling nothing. It’s about knowing what you’re feeling. And that’s a huge part of my job when I sit down with a seller. A lot of what I’m

7 minutes, 18 seconds

really doing is helping separate the two. What’s the home worth to you? And what’s the home worth on the market?

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Both are true. Only one of them sets the actual value of the home. You can grieve the house and still price it to sell.

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Those aren’t in conflict. In fact, doing both is what protects you. So that’s the why. That’s what’s been going on under

7 minutes, 43 seconds

the hood this whole time, the endowment effect. So the second it’s yours, your brain marks it up. Loss aversion. So

7 minutes, 51 seconds

selling feels like losing and your brain demands a premium. And place attachment.

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So the longer you’ve been there, the deeper all of it runs. Now, none of that makes you crazy. It makes you human.

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It’s your brain doing its job. You just don’t have to let it run the show. And if you want a hand separating the feeling from the number when it’s your

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turn, that’s what I’m here for. My contact info is also in the description and I’ll see you in the next video. For

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more home seller content, visit us at kipentam.com or just call or text us anytime.

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